Privacy Policy

Last updated: August 3, 2026

This Privacy Policy explains how Nutrive collects, uses, discloses, retains, and protects personal information when you visit the Nutrive online store, purchase a product, create an account, contact customer support, subscribe to communications, submit a review, or otherwise interact with Nutrive.

The online store and related services are referred to collectively as the “Services.”

Scope

This Privacy Policy applies to personal information processed by Nutrive through the Services.

It does not control the independent privacy practices of third-party websites, payment providers, social networks, shipping carriers, or other services that operate under their own privacy notices.

Nutrive as the Business Responsible for Your Information

Nutrive determines the purposes for which personal information is collected and used through its online store.

Store name: Nutrive
Country of operation: United States
Privacy contact: nutrive.d3k2.vitamin@hotmail.com

Shopify and other providers may process information on Nutrive’s behalf or, for certain independent services, under their own privacy policies.

Personal Information We Collect

“Personal information” includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

The information collected depends on how you interact with Nutrive.

Identifiers and Contact Information

Nutrive may collect:

• Name.
• Email address.
• Telephone number, when provided.
• Billing address.
• Shipping address.
• Account username.
• Internet Protocol address.
• Online and device identifiers.
• Order number.

Customer and Transaction Information

Nutrive may collect:

• Products viewed or searched for.
• Products added to a cart.
• Products purchased, returned, replaced, or reviewed.
• Order history.
• Product quantities and variants.
• Discounts and promotions used.
• Amounts paid in USD.
• Payment status.
• Shipping method.
• Delivery and tracking information.
• Return and refund history.
• Customer-service history.
• Product-quality and safety complaints.
• Lot numbers and expiration dates submitted in connection with a complaint.

Payment Information

Payments are processed by Shopify, payment processors, banks, card networks, and other providers available during checkout.

Nutrive may receive:

• Payment status.
• Transaction reference.
• Amount paid in USD.
• Payment-method type.
• Limited information identifying the payment method.
• Fraud and risk-screening results.

Nutrive generally does not receive or store full payment-card numbers or card security codes.

Account Information

When a customer account is available, Nutrive may process:

• Login credentials.
• Saved addresses.
• Order history.
• Account preferences.
• Authentication and account-security information.

Customer-Service Information

When you communicate with Nutrive, we may collect:

• Emails and messages.
• Photographs and attachments.
• Product questions.
• Return and refund requests.
• Complaints.
• Information provided to verify identity.
• Product-quality and safety reports.
• Information about an actual or suspected adverse reaction.

Reviews and Voluntary Content

Nutrive may collect reviews, ratings, photographs, comments, survey responses, testimonials, and other content that you voluntarily provide.

Do not include unnecessary medical, financial, or highly sensitive information in a public review.

Device and Online Activity

Nutrive, Shopify, and authorized service providers may automatically collect:

• Browser type and version.
• Device type.
• Operating system.
• Language.
• Time zone.
• Referring and exit pages.
• Pages and products viewed.
• Search activity.
• Cart and checkout interactions.
• Date, time, frequency, and duration of visits.
• Interactions with advertisements or emails.
• Cookie and similar-technology data.
• Error, diagnostic, and security information.

Approximate Location

Nutrive may derive an approximate location from an IP address for:

• Shipping availability.
• Tax calculation.
• Fraud prevention.
• Localization.
• Analytics.
• Compliance with geographic restrictions.

Nutrive does not request precise device location for an ordinary online purchase unless a particular feature clearly discloses that collection.

Preferences and Inferences

Nutrive may infer product preferences, likely interests, shopping patterns, or marketing segments from activity on the Services.

Sensitive Personal Information

Depending on how you use the Services, Nutrive or its providers may process:

• Account login credentials.
• Payment information.
• Precise delivery information.
• Health-related information voluntarily included in a support or product-safety communication.

Nutrive does not use sensitive personal information to infer unrelated personal characteristics.

Sources of Personal Information

Nutrive may obtain personal information from:

• You directly.
• Your browser or device.
• Shopify.
• Payment providers.
• Fulfillment and shipping providers.
• Fraud-prevention services.
• Analytics and advertising providers.
• Social media services.
• Referral or promotional partners.
• A person purchasing a gift for you.
• Publicly available sources, where legally permitted.

How Nutrive Uses Personal Information

Nutrive may use personal information to:

• Operate and maintain the Services.
• Display products and store content.
• Process orders and payments.
• Fulfill, ship, track, return, replace, and refund products.
• Create and manage customer accounts.
• Communicate about orders and account activity.
• Provide customer support.
• Investigate product-quality or safety concerns.
• Identify products and lots affected by complaints.
• Detect and prevent fraud, abuse, and security incidents.
• Authenticate users.
• Protect customers and the Services.
• Personalize the shopping experience.
• Recommend products.
• Measure store and marketing performance.
• Conduct analytics and testing.
• Administer discounts, promotions, surveys, and reviews.
• Send marketing communications where permitted.
• Maintain tax, accounting, and business records.
• Enforce Nutrive’s policies and contractual rights.
• Establish, exercise, or defend legal claims.
• Respond to valid legal or government requests.
• Complete an actual or proposed merger, financing, acquisition, restructuring, or sale.
• Carry out another purpose disclosed at the time of collection.

Cookies and Similar Technologies

Nutrive, Shopify, and authorized partners may use:

• Cookies.
• Pixels.
• Tags.
• Local storage.
• Software development kits.
• Server-side technologies.
• Similar recognition or tracking tools.

Essential Technologies

Essential technologies support:

• Shopping-cart operation.
• Checkout.
• Payment processing.
• Account authentication.
• Store security.
• Fraud prevention.
• Load balancing.
• Privacy-preference storage.

Disabling essential technologies may prevent parts of the Services from functioning.

Functional Technologies

Functional technologies may remember customer preferences and improve usability.

Analytics Technologies

Analytics technologies may help Nutrive understand:

• Store traffic.
• Page performance.
• Product interest.
• Checkout activity.
• Technical errors.
• General use of the Services.

Advertising Technologies

Advertising technologies may help Nutrive:

• Measure campaigns.
• Attribute purchases.
• Limit repeated advertisements.
• Create advertising audiences.
• Display advertisements based on activity across websites or services.

You may manage applicable technologies through:

• The cookie or privacy controls displayed by the store.
• Browser settings.
• Device settings.
• Nutrive’s data-sharing opt-out page, when available.
• Recognized opt-out preference signals.

Blocking cookies may affect store functionality and does not necessarily remove cookies already stored on your device.

Shopify

The Nutrive online store is hosted on Shopify.

Shopify may process customer information to provide storefront, checkout, order-management, security, payment, fraud-prevention, account, analytics, and related commerce services.

For many merchant services, Shopify acts as a processor or service provider for the merchant. For certain Shopify consumer services or enhanced services, Shopify may process information under its own privacy policy and in a separate role.

Customers who directly use Shopify services such as Shop or Shop Pay should also review Shopify’s applicable consumer privacy information.

How Nutrive Discloses Personal Information

Nutrive may disclose personal information to the following recipients.

Shopify

Information may be disclosed to Shopify for hosting, checkout, order management, security, customer accounts, analytics, and other commerce functions.

Payment Providers

Payment processors, banks, and card networks receive information required to authorize, complete, secure, and refund transactions.

Fulfillment and Shipping Providers

Warehouses, fulfillment providers, packaging providers, shipping carriers, postal operators, customs agents, and delivery partners receive information needed to prepare, route, track, deliver, and return orders.

Service Providers

Nutrive may disclose information to providers supporting:

• Customer service.
• Email delivery.
• Data storage.
• Cybersecurity.
• Fraud prevention.
• Accounting and tax compliance.
• Analytics.
• Product reviews.
• Marketing and advertising.
• Returns management.
• Product-quality and safety investigations.

Advertising and Analytics Partners

Nutrive may disclose identifiers, commercial information, approximate location, and internet activity to advertising or analytics partners.

Depending on applicable law, some advertising-related disclosures may be considered a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.

Professional Advisers

Nutrive may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.

Legal and Government Recipients

Nutrive may disclose information when reasonably necessary to:

• Comply with applicable law.
• Respond to valid legal process.
• Protect customers or the public.
• Investigate fraud or security incidents.
• Enforce agreements.
• Establish, exercise, or defend legal claims.
• Assist with product-safety or recall obligations.

Business Transactions

Information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction.

Sale, Sharing, and Targeted Advertising

Nutrive does not sell personal information in exchange for money.

Some disclosures involving advertising technologies, Shopify services, analytics providers, or advertising partners may nevertheless be defined as a sale, sharing, or targeted advertising under certain state privacy laws.

Where applicable, you may opt out by:

• Using a “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar store control.
• Using Nutrive’s data-sharing opt-out page, when available.
• Enabling Global Privacy Control in a supported browser or extension.
• Emailing nutrive.d3k2.vitamin@hotmail.com.

Covered businesses in California must treat qualifying Global Privacy Control signals as valid requests to opt out of the sale or sharing of personal information.

Nutrive does not knowingly sell or share the personal information of consumers under 16 years of age.

Consumer Health Data Privacy Notice

This section is intended to serve as Nutrive’s Consumer Health Data Privacy Notice where applicable law requires one.

Because Nutrive offers dietary supplements and wellness products, information about products viewed, purchased, reviewed, or discussed with customer service may reveal or permit an inference about a person’s health interests.

Washington’s My Health My Data Act requires covered entities, including covered small businesses, to maintain a conspicuous consumer health data policy describing the categories collected, purposes, sources, sharing practices, recipients, and available rights.

Categories of Consumer Health Data

Nutrive may collect the following consumer health data:

• Dietary supplements and wellness products viewed or searched for.
• Products added to a cart or purchased.
• Information indicating an interest in vitamins, minerals, nutrition, sleep, stress, energy, immune support, bone health, cardiovascular health, or other wellness topics.
• Product-usage information voluntarily provided to customer support.
• Product-quality or product-safety complaints.
• Information about an actual or suspected adverse reaction.
• Symptoms or health concerns voluntarily described in a support message.
• Age, pregnancy, medication, allergy, or medical-condition information voluntarily provided in connection with a product question or safety report.
• Information that may reasonably infer that a customer is seeking a health-related product.
• Device, browsing, or approximate-location information when reasonably linked to health-related activity.

Nutrive does not request medical records, diagnoses, prescription records, or detailed health histories for an ordinary purchase.

Sources of Consumer Health Data

Consumer health data may come from:

• You directly.
• Your browsing and purchase activity.
• Your browser or device.
• Shopify.
• Customer-support providers.
• Payment, order, and fulfillment records.
• Product-quality or safety communications.
• A person authorized to communicate on your behalf.

Purposes for Collecting and Using Consumer Health Data

Nutrive may collect or use consumer health data to:

• Provide a product or service you requested.
• Process and fulfill an order.
• Display relevant product information.
• Respond to product questions.
• Investigate a quality or safety complaint.
• Manage a replacement, return, or refund.
• Identify an affected product or lot.
• Communicate a product-safety alert or recall.
• Comply with legal or regulatory obligations.
• Prevent fraud and abuse.
• Protect customers and the public.
• Personalize content or advertising only when permitted and after obtaining any consent required by law.

Consumer Health Data Shared

Nutrive may share limited consumer health data when reasonably necessary to provide requested products or services, investigate product-safety concerns, or comply with law.

The information shared depends on the purpose and may include:

• Products ordered.
• Product and lot information.
• Delivery information.
• Customer-support messages.
• Product-quality or safety information.
• Browsing or device information where legally permitted.

Categories of Consumer Health Data Recipients

Consumer health data may be shared with:

• Shopify, for operation of the store and checkout.
• Payment providers, to process transactions.
• Fulfillment providers, to prepare orders.
• Shipping carriers, to deliver products.
• Customer-support providers.
• Information-security and fraud-prevention providers.
• Manufacturers, packers, or distributors responsible for investigating a product complaint.
• Professional advisers.
• Government authorities or courts when legally required.
• Other processors acting under appropriate contractual restrictions.

Nutrive does not share consumer health data with corporate affiliates for their independent marketing purposes.

Nutrive will not share consumer health data for targeted advertising unless the disclosure is permitted by law and any required affirmative consent has been obtained.

Sale of Consumer Health Data

Nutrive does not sell consumer health data for money.

Nutrive will not sell consumer health data unless a separate authorization satisfying applicable legal requirements is first obtained.

Purchasing a Nutrive product is not conditioned on authorizing the sale of consumer health data.

Consumer Health Data Rights

Where applicable, you may have the right to:

• Confirm whether Nutrive collects, shares, or sells your consumer health data.
• Access your consumer health data.
• Obtain information about third parties or affiliates that received the data.
• Withdraw consent to collection or sharing.
• Request deletion.
• Request correction where provided by law.
• Appeal a refusal to act on a request.
• Exercise your rights without unlawful discrimination.

Washington law provides consumers with rights to confirm processing, access consumer health data, obtain information about recipients, withdraw consent, and request deletion, subject to its terms and exceptions.

Exercising Consumer Health Data Rights

Email nutrive.d3k2.vitamin@hotmail.com with the subject line:

Consumer Health Data Request

Include:

• Your full name.
• The email address associated with your account or order.
• Your state of residence.
• The action you wish Nutrive to take.
• Information reasonably necessary to identify the relevant data.

Nutrive may request additional information to authenticate the request.

To appeal a decision, email nutrive.d3k2.vitamin@hotmail.com with the subject line:

Consumer Health Data Appeal

Include the original request, Nutrive’s decision, and the reason you believe the decision should be reconsidered.

Geofencing

Nutrive does not use geofencing around healthcare facilities to identify, track, profile, or target consumers based on their physical presence at those locations.

Changes to Consumer Health Data Practices

Nutrive will not collect, use, or share materially different categories of consumer health data for materially different purposes without providing any notice and obtaining any consent required by applicable law.

U.S. State Privacy Rights

Depending on your state of residence, the nature of Nutrive’s activities, and whether the applicable law applies to Nutrive, you may have the right to:

• Confirm whether Nutrive processes your personal information.
• Access or obtain a copy of personal information.
• Correct inaccurate personal information.
• Delete personal information.
• Obtain certain data in a portable format.
• Opt out of the sale or sharing of personal information.
• Opt out of targeted advertising.
• Opt out of certain profiling producing legal or similarly significant effects.
• Limit certain uses of sensitive personal information.
• Withdraw consent.
• Obtain information about certain third-party recipients.
• Appeal a refusal to act on a request.
• Receive equal service and not be unlawfully discriminated against.

California law includes rights to know, access, delete, correct, and opt out of the sale or sharing of personal information, subject to statutory conditions and exceptions.

California Notice at Collection

During the preceding 12 months, Nutrive may have collected the following categories of personal information:

• Identifiers.
• Customer and transaction records.
• Commercial information.
• Internet or electronic network activity.
• Approximate geolocation.
• Inferences.
• User-generated content.
• Account and payment-related sensitive personal information.
• Consumer health data, where applicable.

Nutrive collects these categories for the purposes described in this Policy, including:

• Commerce and fulfillment.
• Payment processing.
• Security.
• Customer support.
• Analytics.
• Marketing.
• Product-quality and safety investigations.
• Legal compliance.
• Business administration.

Nutrive may disclose these categories for business purposes to the recipients described in this Policy.

Depending on the advertising tools enabled and the customer’s privacy choices, Nutrive may disclose the following categories in a manner that applicable law defines as sale, sharing, or targeted advertising:

• Identifiers.
• Commercial information.
• Internet activity.
• Approximate location.
• Inferences.

Nutrive does not sell personal information for monetary consideration.

Each category is retained only for as long as reasonably necessary for the stated purposes, considering legal obligations, transaction history, customer requests, security, fraud prevention, warranty and return periods, product-safety needs, and applicable limitation periods.

Privacy Requests

To submit a general privacy request, email nutrive.d3k2.vitamin@hotmail.com with the subject line:

Privacy Request

Include:

• Your full name.
• The email associated with your account or orders.
• Your state of residence.
• The right you wish to exercise.
• Details reasonably necessary to understand the request.

Where available, you may also use the privacy-request form, account controls, or privacy choices displayed by the store.

Verification

Nutrive may request additional information to verify your identity and protect personal information from unauthorized access, correction, or deletion.

Verification information will be used only for authentication, security, and compliance purposes.

Nutrive may deny or limit a request when:

• Identity cannot reasonably be verified.
• A legal exception applies.
• The request is fraudulent, abusive, or excessive.
• Nutrive is legally required to retain the information.
• Fulfillment would adversely affect another person’s rights.

Authorized Agents

Where permitted by law, an authorized agent may submit a request on your behalf.

Nutrive may require:

• Proof of the agent’s authority.
• Verification of the agent’s identity.
• Direct confirmation from you.
• A valid power of attorney or other legally sufficient authorization.

Appeals

Where applicable law provides an appeal right, email nutrive.d3k2.vitamin@hotmail.com with the subject line:

Privacy Appeal

Include the original request, Nutrive’s decision, and the reason you believe the decision should be reconsidered.

Marketing Communications

Nutrive may send marketing emails when you subscribe, consent, make a qualifying purchase where permitted, or otherwise authorize communications.

You may unsubscribe by:

• Selecting the unsubscribe link in the message.
• Emailing nutrive.d3k2.vitamin@hotmail.com.

Unsubscribing from marketing does not prevent Nutrive from sending non-promotional communications concerning:

• Orders.
• Payments.
• Shipping.
• Returns.
• Refunds.
• Account security.
• Product-safety alerts.
• Recalls.
• Legal notices.
• Customer-service requests.

Nutrive may retain limited suppression-list information to ensure that your unsubscribe request continues to be honored.

Commercial marketing emails must contain a valid physical postal address and a functioning opt-out method.

Financial Incentives and Promotions

Nutrive may offer discounts, promotions, loyalty benefits, or other incentives in connection with the voluntary submission of contact information.

The material terms will be presented when the offer is made.

Participation is optional. Customers may withdraw as described in the applicable offer.

If an offer qualifies as a financial incentive under applicable law, Nutrive will provide any separate notice required by that law.

Data Retention

Nutrive retains personal information only for as long as reasonably necessary to:

• Fulfill orders.
• Maintain accounts.
• Process returns and refunds.
• Investigate safety and quality concerns.
• Provide customer support.
• Prevent fraud.
• Maintain tax, accounting, and business records.
• Comply with legal obligations.
• Resolve disputes.
• Enforce agreements.

Retention periods vary according to:

• The category of information.
• The purpose of processing.
• Applicable legal requirements.
• Whether an account remains active.
• Whether a transaction, safety report, or dispute remains unresolved.

When information is no longer required, Nutrive may delete, anonymize, or securely isolate it, subject to legal and technical limitations.

Data Security

Nutrive uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No online transmission, payment system, website, or storage method is completely secure. Nutrive cannot guarantee absolute security.

Customers are responsible for protecting account credentials and should contact Nutrive promptly if they suspect unauthorized activity.

Children’s Privacy

The Services are intended for a general adult audience and are not directed to children under 13 years of age.

Nutrive does not knowingly collect personal information directly from a child under 13 without legally valid parental consent.

COPPA applies to online services directed to children under 13 and to general-audience services that have actual knowledge that they are collecting personal information from a child under 13.

A parent or guardian who believes that a child provided personal information may contact nutrive.d3k2.vitamin@hotmail.com.

International Visitors

Nutrive operates in the United States.

If you access the Services from another country, your information may be transferred to and processed in the United States and other countries where Shopify or Nutrive’s service providers operate.

Privacy laws in those countries may differ from the laws in your location.

Third-Party Links and Services

The Services may contain links to third-party websites, applications, social networks, payment services, or other resources.

Nutrive does not control the privacy or security practices of independent third parties. Review their policies before providing information.

Do Not Track

Some browsers offer a “Do Not Track” setting.

Nutrive may not respond to ordinary Do Not Track signals because there is no single universally adopted response standard.

Where legally required, Nutrive will process recognized opt-out preference signals, including qualifying Global Privacy Control signals.

Changes to This Privacy Policy

Nutrive may update this Privacy Policy to reflect changes in:

• Law.
• Technology.
• Shopify settings.
• Installed applications.
• Service providers.
• Business practices.
• Data-processing activities.

The revised Policy will be posted with a new “Last updated” date.

Where required, Nutrive will provide additional notice or obtain consent before a material change takes effect.

Contact

For questions about this Privacy Policy, consumer health data, or the exercise of a privacy right, contact Nutrive:

Email: nutrive.d3k2.vitamin@hotmail.com